Frequently Asked Questions
How can I create an account?
You are required to create an account with us prior to your first purchase. Simply click "Log In" on the top right hand corner of the menu and register an account with us.
you can enjoy a discount.
- Spend US$100, Get 10% Off
However, if you wish to purchase a bigger volume or more regularly at our store, we highly recommend you to open a BL Wholesale Partner Account.
We offer BL Wholesale Partner Account for our wholesale, distribution partners.
Should you wish to join our BL Wholesale Partner Account, please complete the registration form, our sales team will contact you shortly to help you upgrade your account.
How do I update my account information?
You can access your account on the upper, right-hand side of the website. From there, you can edit basic account information. If you would like to change your account password, please email email@example.com and we would be happy to assist you!
How can I see my previous invoices?
Simply login with your username and password and view your previous invoices using the "Order History" on the left hand side of the page.
Also we email your detailed order with items and prices once your order is placed. Please run a search for "BL Lashes" in your email inbox to locate these invoices.
How can I change my password?
To change your password, please contact firstname.lastname@example.org We will be able to set this up for you within 1-2 business days.
Do I have to have a license to buy your products?
No, we offer our products to everyone but only trained professionals should use the professional products. Please only purchase our professional medical grade eyelash extension glues if you have had the proper training in the technique to apply single strand eyelash extensions.
All of our eyelash extension glues and removers are to be used by trained professionals only. Under no circumstance is the glue or removers to be used on yourself. We are not responsible for the misuse of our eyelash extension glue and remover.
Can you send me the MSDS of your products?
Yes, the MSDS for all our adhesives is available after your purchase upon request. Please email to email@example.com for inquiry.